Corporations world-wide have focused on improving business processes for the past two decades. In their efforts to use information technology more effectively in enabling business processes, we have seen the emergence and growth of Enterprise Systems, and more recently, Extended Enterprise Systems such as Supply Chain Management (SCM), Customer Relationship Management (CRM), Strategic Enterprise Management (SEM), and Business Intelligence. Most Fortune 500 companies have already adopted Enterprise Resource Planning (ERP) systems and many midsize companies are also planning ERP implementations.
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